Privacy Policy

1. Information We Collect

When you use Cognivo, we collect information you provide directly to us, including:

• Account information (name, email address)
• Session data and tutoring interactions
• Voice recordings from tutoring sessions (with your consent)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tutoring services
• Send you session reminders and scheduling updates via email
• Personalize your learning experience
• Respond to your comments and questions
• Protect against fraud and unauthorized access

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Voice recordings are encrypted and stored securely.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at aaravai413@gmail.com.

5. Third-Party Services

We may share information with third-party service providers who assist us in operating our platform, including:

• Authentication services (Clerk)
• AI and voice processing services
• Email delivery services

These providers are bound by confidentiality obligations and are only permitted to use your information as necessary to provide services to us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: aaravai413@gmail.com